24/7
Instant Guest Answers
Guests scan a QR code and ask natural questions from the phone they already use.
- Check-in and checkout
- Wi-Fi and amenities
- House rules and policies
- Emergency guidance
WHATSAPP GUEST CONCIERGE FOR CARIBBEAN HOSPITALITY
Answer Guest Questions Before They Reach Reception.
ListoStay gives hotels, villas, guesthouses, and short-term rental hosts a property-specific WhatsApp concierge for Wi-Fi, check-in, rules, local recommendations, taxis, tours, and guest requests — with human handoff when it matters.
WhatsApp-first
English + Spanish
QR guest access
Host portal
Human handoff
9:41
LTE 100%
<
LS
ListoStay Concierge
Ocean View Villa - online
Call
Menu
Today
Hi, what is the Wi-Fi password and where can we get dinner nearby?
9:41 AM
The Wi-Fi is OceanView-Guest. Password: welcome2026.
9:41 AM read
For dinner, Scotchies is 8 minutes away. Houseboat Grill is best for reservations.
9:42 AM read
Host notified only if guest asks for approval or urgent help.
Message
WhatsApp
QR Code
Host Portal
Local Guide
Built For Tourist-Facing Properties
Airbnb Hosts
Boutique Hotels
Villas
Apartments
Guest Houses
Property Managers
PILOT GUEST FLOW
Guests Scan A QR Code And Ask In WhatsApp.
A guest starts with the property QR code, chooses their language, confirms basic stay details, then asks natural questions. ListoStay answers approved property facts instantly and flags the host for urgent or approval-based requests.
PILOT-READY HOSPITALITY WORKFLOW
ListoStay Turns Repeated Guest Questions Into Trackable Service.
The assistant uses property facts, approved recommendations, escalation rules, and conversation history so hosts can reduce repetitive replies without losing visibility or control.
AI
Local Concierge Layer
Each assistant can recommend approved local options and guide guests through nearby services.
- Restaurants and beaches
- Taxis and airport transfers
- Tours and activities
- Groceries and essentials
OPS
Host Control
Hosts stay informed without answering every repeated question manually.
- Conversation logs
- Escalation rules
- Guest request summaries
- Property-specific knowledge
HOW LISTOSTAY WORKS
From Property Intake To Live Guest Concierge.
Setup stays practical. We collect the property details, convert them into approved guest answers, configure WhatsApp access, and give the host QR materials for guests.
1. Apply with property details
2. Confirm rules and recommendations
3. Launch WhatsApp and web chat
4. Monitor requests and improve monthly
Guest concierge active
Response time: instant
86Guest chats
94%Answered by AI
6Host handoffs
2Upsell leads
Next action: send checkout reminder at 10:00 AM
INITIAL ROLLOUT
Starting With Jamaica And The Dominican Republic.
These markets have strong tourism demand, many independent hosts, multilingual guest needs, and a clear pain point around fast guest communication.
Beach villas and apartments
Short-term rental portfolios
Boutique stays and guest houses
Tour and transport partner referrals
PILOT PACKAGES
Start Small, Then Expand Into Full Guest Operations.
Simple starting points for Airbnb hosts, villas, guesthouses, and managed properties in Jamaica and the Dominican Republic.
$49 / month
+$49 launch setup for first pilot hosts.
For Airbnb hosts, villas, and 1-2 unit operators who need faster WhatsApp guest replies.
- 1 property
- WhatsApp guest assistant
- Property knowledge base
- Multilingual replies
- Host handoff and basic dashboard
$99 / month
+$99 launch setup.
For serious hosts and small multi-property operators who want cleaner guest request handling.
- Up to 3 properties
- Everything in Starter
- Task tracking
- Local recommendations
- Monthly usage summary
$300 / month
Setup quoted by property complexity.
For boutique hotels, guesthouses, managed villas, and properties with staff workflows.
- Staff portal
- Task queues and escalation rules
- Approval controls
- Manager reporting
- 30-day pilot review
Pilot packages include fair-use limits for guest conversations, AI messages, WhatsApp voice-note minutes, users, properties, setup, and support. Live WhatsApp numbers are connected during onboarding. Full live AI phone voice is not included in the initial pilot.